Privacy Policy

Privacy Policy
Effective Date: [March 27, 2025]
Last Updated: [March 27, 2025]

Kirkland Family Medical Center (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.kirklandfamilymedical.com/ and use our medical services.


1. Information We Collect

A. Personal Information

We may collect the following personal information when you visit our website, schedule an appointment, or interact with our clinic:

  • Name

  • Date of birth

  • Address

  • Email address

  • Phone number

  • Insurance details

  • Medical history and health information

  • Payment details

B. Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Referral sources


2. How We Use Your Information

We use the collected information to:

  • Provide medical services and treatment

  • Schedule and confirm appointments

  • Process payments and insurance claims

  • Respond to inquiries and requests

  • Improve our website and services

  • Comply with legal and regulatory requirements


3. How We Share Your Information

We do not sell or rent your personal information. However, we may disclose your information in the following circumstances:

  • With Healthcare Providers: To coordinate care and treatment.

  • With Insurance Companies: To process claims and payments.

  • With Service Providers: To facilitate administrative services (e.g., appointment scheduling, billing).

  • With Law Enforcement & Regulatory Authorities: As required by law, such as in response to subpoenas or compliance with HIPAA regulations.

  • With Your Consent: When you provide explicit permission for disclosures not covered under standard procedures.


4. Your Rights Under HIPAA & Arkansas Law

As a patient, you have the following rights regarding your medical information:

  • Access Your Records: You may request a copy of your medical records.

  • Request Corrections: You may request corrections to inaccurate or incomplete records.

  • Request Confidential Communications: You may ask us to communicate with you in a specific way (e.g., via email or phone).

  • Restrict Certain Disclosures: You can request limits on how we share your information.

  • File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.


5. Data Security

We implement appropriate security measures to protect your personal and medical information, including:

  • Encrypted electronic records

  • Secure access controls

  • Regular system audits and monitoring

  • Staff training on data privacy and security


6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.”


9. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us:

Kirkland Family Medical Center
1652 State Highway 22 W, Dardanelle, AR 72834
Phone: (479) 229-8000
Fax: 833-637-1613
After Hours: 870-336-6787
Email: [email protected]


By using our website and services, you agree to the terms of this Privacy Policy.